Shipping Returns

Returns

We offer a 30-day money back guarantee. If you are not happy with your purchase, please email us at  info@Ultimategiftstore.com and we will provide you with instructions on how to return the item to us and get the right one or a refund. You have 30 days since the delivery of your product on all retail, non-promotional items.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Customer is responsible for shipping charges. 

Please note: Free Offers/Giveaways - Any "Free + Shipping" offers are non-refundable.

Shipping

Once your order has been processed and shipped, you will be emailed your order tracking number. 

U.S. Orders take 2-3 weeks for delivery. 

International Shipping 
Canada - 16-26 Business Days (2-4 weeks) 
Australia - 13-20 Business Days (2-3 weeks) 
UK - 20-40 Business Days (3-8 weeks)
New Zealand - 20-40 Business Days (3-8 weeks) 

Please note: If you ordered more then 1 item, you may receive them separately. Some items are shipped individually simply because it makes logistics easier and helps us keep our prices low. 

If you have further inquiries regarding your order, please contact us at  info@Ultimategiftstore.com